Q. Can you fix a problem with my student email?

We can help you reset and/or change your password. Visit the ECU Help Desk in Danley Hall room 102 for any other problems with your ECU email account.

To reset your password:

1. Go to ecok.edu and click "login" at the top of the page.

2. Choose Password Reset and enter your information. Your new password will display on the next page.

To change your password:

1. Log in to your student email.

2. Click Options at the bottom of the page.

3. Enter your current password and then your new password. Your new password must be at least 8 characters long, have one capital letter, and one number. It cannot include your name or any words found in the dictionary.